America Movil’s Jamaican based company Claro now offers Unlimited Prepaid Hi-Speed Wireless Internet Service to the consumers of Jamaica. The service is offered with a Huawei E226 3G Wireless Modem that supports HSDPA 850/1900/2100MHz 3G networks and GSM 850/900/1800/1900MHz 2G networks.
The Huawei E226 3G Wireless Modem combined with Claro’s Service gives users surfing speeds of up to 7.2 Mbps, the speeds varies on the network coverage and understanding that they have recently started operations on the island is considered not a problem. The modem gives a GPRS speed of up to 53.6kbps, UMTS up to 384kbps, EDGE up to 236.8kbps and HSDPA up to 7.2Mbps.
The Huawei E226 3G Wireless Modem is being retailed by Claro Jamaica at approximately $68 US and unlimited service for 30 days at $40
Update: It came to my attention that Claro 3G Internet Service has some hidden clause. After the user reaches 3GB of data uses the connection speed is drop to 15kps. For this I have to give Claro Jamaica two thumbs down!!! Unlimited shouldn’t come with clause or whatever it is called..
Update 2: It seems as if Claro Jamaica is giving us a Dominica Republic IP Address, if you should go on certain websites that identifies your location, you will realize that it indicates that you are from the Dominica Republic. I know most of you guys consider that as nothing but my problem is that when I visit sites like Myspace my default language is Spanish and I speak English.
Update 3 This has nothing to do with the Internet Service they offer, but I think they need a more honest system of compensating customers for credit lost due to the company’s fault.
I bought $3500 JMD worth of credit and when I was adding the credit only $3000 of the amount was successfully added to the account. So I contacted the Customer Service department.
1st Agent: Sir the credit was already added to a 303 Number, you will have to take it back to the retailer.
So that is what I did, I went back to the retailer the other day, and explained to the retailer. The retailer said that they are not responsible because the card came straight from the machine. They said I should contact Claro Jamaica again and I did.
2nd Agent: (after explaining the entire story), Can I have the PIN#, am sorry sir it was already added to an account. (so i explained the story again and make sure I told her it wasn’t on my phone), she then placed me and hold and then the call mysterious disconnects.
3rd Agent: (Explain the story again) This time she talks to the retailer, after having the retailer on hold for approximately 15 minutes, the call disconnects again
Call 4, 5, 6 and 7 also disconnected mysteriously. Call 8 and 9 rang for a while and then hang up. But Claro all I have to say to you is: Digicel is coming with 4G Broadband Service.