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Which product has fewer dealbreakers? Side-by-side risk analysis based on real user complaints.

High Risk
~$298.00as of Feb 2026
Full Report
High Risk
~$229.00as of Feb 2026
Full Report| Metric | Sony WH-1000XM5 | Bose QuietComfort Earbuds II |
|---|---|---|
| Risk Score | 8/10 | 8/10 |
| Dealbreakers | 4 | 5 |
| Critical Issues | 1 | 3 |
| Longevity Score | 4/10 | 3/10 |
| Resale Value | Med | Low |
| Priceapprox. | ~$298.00 | ~$229.00 |
Fragile headband
HIGH severity
No folding design
MED severity
Defective touch controls
MED severity
Flattening ear cushions
MED severity
Ear Tip Durability
HIGH severity
No Wireless Charging
MED severity
No Multipoint Bluetooth
HIGH severity
Bulky Case
MED severity
Sound Quality Drop
HIGH severity
Both the Sony WH-1000XM5 and Bose QuietComfort Earbuds II have glaring flaws for their premium prices. The Sony's fragile headband and lack of portability are major drawbacks, while the Bose's ear tip durability and sound quality drop at low volumes are equally concerning. If you prioritize over-ear comfort, the Sony might edge out, but the Bose wins for portability despite its bulk. Neither is a slam-dunk, but the Bose's lower price and fewer critical flaws make it the slightly better choice.
Prices shown are approximate and were last verified on the date indicated. Actual prices may vary. Always check the retailer for the most current pricing. As an Amazon Associate, we earn from qualifying purchases. Full disclosure